Ask Lorraine – Tamworth tenants have damaged white goods

Ask Lorraine

Four months ago I purchased a new washing machine for one of my buy to let properties. The washing machine had the usual one year warranty.

ask loz tenants damaged washing machine
ask loz tenants damaged washing machine

Three weeks ago one of the tenants contacted me saying a leak had developed. When the engineer investigated, he left a report stating that it was a hole which had been caused by coins. The fault would not be covered under the warranty.

Who is liable for these financial costs?

Thank you Jem


Lorraine’s Answer – Hi Jem,

I would suggest that the tenants would be liable to pay for the repair of the washing machine especially since it was their negligence that caused the fault.

Some tenancy agreements will have a clause which stipulates – White Goods supplied by landlords to be repaired by landlords. However, where landlords require tenants to carry out any  repairs they should include a provision within the tenancy agreement.

Good luck whichever course of action you decide to take.

Until next time.

ask lorraine washing machine
ask lorraine washing machine


I want to share my thoughts and opinions on the real issues affecting the Tamworth property market, warts and all. If you want someone to tell you the real story about the Tamworth property market, be it good, bad or indifferent, then maybe you should start reading my blog regularly.

If you enjoyed reading my article, feel free to take a look my other online resources below:

Repair/Replacement of White Goods for Tamworth Landlords

We are often asked  “who is responsible for the repair or replacement of White Goods supplied by a landlord at the start of  a tenancy?”

What are “White Goods?”

white goods
white goods

White goods are washing machines, fridge-freezers, tumble dryers and dishwashers, all traditionally coloured white.


There is no statutory duty on the  landlord to repair/replace white goods, however, there may be a contractual obligation on either party. If a provision has been included in the tenancy agreement, this will have to be taken into consideration.

Section 11 of the Landlord and Tenant Act sets out a landlord’s repairing obligations during a tenancy. So where the landlord has supplied White Goods, are they responsible for the repair if they break down? The act does not specifically mention White Goods,  thus not making  landlords responsible.

But, any electrical appliances that are supplied by the landlord must be safe pursuant to the Electrical Equipment (Safety) Regulations 1994. Where they have been supplied they must be of a reasonable standard.

Decide who is to take responsibility to repair/replace  White Goods  and include a comprehensive provision within the tenancy agreement.

Prior to a tenancy commencing, ensure that tenants are fully aware of any provisions made in the tenancy agreement. The last thing you want is a tenant later being advised they have to fork out for White Good repairs!


If the Tamworth Property Market interests you then you may enjoy the articles on the Tamworth Property Blog at

If you enjoyed reading my article, feel free to take a look my other online resources below: