Ask Lorraine – Tamworth tenants have damaged white goods

Ask Lorraine

Four months ago I purchased a new washing machine for one of my buy to let properties. The washing machine had the usual one year warranty.

ask loz tenants damaged washing machine
ask loz tenants damaged washing machine

Three weeks ago one of the tenants contacted me saying a leak had developed. When the engineer investigated, he left a report stating that it was a hole which had been caused by coins. The fault would not be covered under the warranty.

Who is liable for these financial costs?

Thank you Jem


Lorraine’s Answer – Hi Jem,

I would suggest that the tenants would be liable to pay for the repair of the washing machine especially since it was their negligence that caused the fault.

Some tenancy agreements will have a clause which stipulates – White Goods supplied by landlords to be repaired by landlords. However, where landlords require tenants to carry out any  repairs they should include a provision within the tenancy agreement.

Good luck whichever course of action you decide to take.

Until next time.

ask lorraine washing machine
ask lorraine washing machine


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